Skip to main content
Content Starts Here Search Solutions

Solution Detail

 
Solution TitleHow to get rid of the ARTUI panel when staring Acrobat?
Solution Number00000640
Solution Details

Symptoms

Whenever I start Acrobat, I am getting a panel that states ARTUI and I cannot continue working with Acrobat or Acrobat crashes.

Solution

The problem is compatibility, you probably have a PitStop Pro that is not compatible with your Acrobat version. You will have to update/upgrade your PitStop Pro version to one that is compatible with your Acrobat version.

Here is a solution page to show you the compatible versions so that you know which version you need: compatibility overview.
You can find all the installer download links here.

 
Does this solution help you answer your question?