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Solution TitleI forgot my password to unlock my hot folder and now I cannot edit my hot folder any longer?
Solution Number00000536
Solution Details
Symptoms
I am not able to edit my hot folder because I forgot the password.

Background
Since PitStop Server 08, you are able to lock your hot folder.

Solution

It is not possible to recover your password but by deleting a specific file your hot folder will be editable again.
That specific file is "PitStopServerEngineX.sprefs" (X stands for the version number installed) and can be found in the following folder:
  • Windows: HD:/Documents & Settings/All users/Application data/Enfocus Prefs Folder/PitStop Server
  • Mac: HD:Library:Preferences:Enfocus Prefs Folder:PitStop Server
 
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