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How to retrieve your full registration key using the About panel?
Symptoms I can't find my full registration key, there is only a part visible in the About panel.
Background We don't show the full registration key in the About panel for security reasons. Solution If you want to find your full registration key, you should email firstname.lastname@example.org with the following information:
1. A screenshot of the Register tab in the About panel
- Open up the About panel
Windows => Help>About Third-Party Plug-ins>About PitStop Professional
Mac => Acrobat>About Third-Party Plug-ins>About PitStop Professional
and then go to the register tab. Take a screenshot of this panel, it will have the User name, Organization name and key.
2. The support information
- Open up the About panel (see 1)
and go to the Support Info tab, click on the copy to clipboard button and paste this information either in the email or into a Text editor and attach that text file to the mail.