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Solution Detail

 
Solution TitleFailed to add or update the hot folder
Solution Number00000473
Solution Details

Symptoms

Failed to add or update the hot folder message is given when trying to edit or create a new hot folder.

Solution

PitStop Server monitor (UI) communicates with PitStop Server Watchdog in the background so make sure that you answer yes to the question if you want to start PitStop Server Watchdog when starting PitStop Server otherwise you will not be able to create or edit hot folders.

To check if your PitStop Server Watchdog is running or not, you can open up your Activity Monitor (http://en.wikipedia.org/wiki/Activity_Monitor) or Task Manager (http://en.wikipedia.org/wiki/Windows_Task_Manager) and check all processes running, their should be a couple of processes with PitStop Server in their name, if not then you know that your Watchdog is not running.

If the Watchdog is not running then close your PitStop Server and restart it again, the message about the Watchdog will be given, answer yes and you will be able to edit and create hot folders.

 
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