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Solution TitleAre the Enfocus products compatible with virtualization software?
Solution Number00000454
Solution Details

Symptoms

My product is not running correctly.


Background

It could be that the OS version that you are running on is not in the system requirements list or you are running our software on a VMware or virtual machine.


Solution

For each Enfocus product, the officially supported operating systems are listed on our website (www.enfocus.com).
In order to find this information, please browse to the ‘Support’ section of the site, click the product you want to see more details about under the ‘System requirements’ column.
All operating systems listed in the ‘System requirements’ section are part of the full Quality Assurance test cycles Enfocus performs for each of its  products. Other operating systems are not guaranteed to be compatible with your preferred Enfocus product(s). Of course, you are free to try installing it on any other operating system, but we can’t assure the software to run flawlessly there.
Operating systems running within virtual machines and VMware applications are considered to be different operating systems than the ones installed on hardware directly. Sometimes, not all operating system functionality (such as printer drivers, etc.) is present when running on virtual OSs or VMware. It is also good to know the Enfocus products use third-party libraries for some functionalities such as activation, FTP, email, ... . Some of these libraries are not supported in virtual environments and that might cause the Enfocus products not to function correctly or not to function at all.

 
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