Skip to main content
Content Starts Here Search Solutions

Solution Detail

 
Solution TitleAcrobat crashes when clicking a hyperlink in the preflight report created by PitStop Server.
Solution Number00000443
Solution Details

Symptoms

You open only a preflight report created by PitStop Server in Acrobat Reader or Professional 6.x or 7.x. with only StatusCheck 3.5 installed (no PitStop Professional). You then click the hyperlink in the report indicating an error or caution. Acrobat will unexpectedly quit.

Cause

This is a bug in StatusCheck 3.5

Solution

Before clicking the hyperlink make sure you have the corresponding PDF already opened.

 
Does this solution help you answer your question?