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Solution TitleInitialization Error - Switch Server cannot start because the log database cannot be initialized
Solution Number00000382
Solution Details
Symptoms
When I try to start my Switch Server I am receiving the error:
Initialization Error - Switch Server cannot start because the log database cannot be initialized.

Cause
The error indicates that there is a corruption in your message database.

Solution
In order to get rid of this message, please follow these steps:
  • Shut down all Switch Services
  • Check in Task Manager/Activity Monitor to make sure they are all shut down before going forward:
  • Find the file ServerLogs.db3  This file can be found in the following default locations:
    • Mac: Users//Library/Application Support/Enfocus/Switch Server/logs/ServerLogs.db3
    • Windows: C:\Users\\AppData\Roaming\Enfocus\Switch Server\logs\ServerLogs.db3
  • These paths are the default locations. If the Switch application data root has been changed from the default you can look in the Switch Preferences to see the location of the folder.
  • Rename the file to ServerLogs_old.db3
  • Start Switch back up and the issue should be resolved.


 
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